HOTEL MANAGER – May 2008 – Present Overseeing a team of staff and take responsibility for the smooth running of the hotel, it’s occupancy levels and also it’s profitability. 10% increase in 2004 alone. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. We recommend including at least four bullet points, but not more than eight or 10. This manager job description sample can assist in creating a job application that will attract candidates who are qualified. A good idea when preparing to create your qualifications section is to study the job description. Successfully supervised 15 million dollar full hotel renovation in 2005 finishing on budget and ahead of schedule. Hotel General Managers oversee daily operations in hospitality establishments and ensure that customer satisfaction levels are high. Developed and completed multi-room renovation project within budget and allotted time. We are seeking a qualified sales manager to help keep our revenue engine running through their own skill and the leadership of a team of driven sales … Successfully acquired and secured a KBR contract for $18.6M over three years. Craft your perfect resume by picking job responsibilities written by professional recruiters. Make sure the sales manager job description on your resume aims at a specific job posting. Proven ability to increase group sales in multiple target markets from conferences to tour groups. Duane Street Hotel - New York, NY Hotel Operations Manager. General Job description: Hotel Managers are directly responsible for managing/directing the hotel and its functions, such as: quality of customer services, housekeeping, catering and accommodation. Responsible for Corporate, Government and Association group bookings. Hotel General Manager Job Overview and Tips What Does a Hotel General Manager Do? Take a look at our general manager resume sample to see a strong qualifications section in action. At [CompanyX], our sales team is the engine that drives our global consumer reach in packaging solutions. Bring hotel up to brand standards to save flag or re-establish hotel to operate as an independent. Increased revenues through effective neighborhood marketing, Restructure the Executive Team to also include serving as interim Director of Operations and Director of Sales & Marketing, Responsible for budgets, timelines, staffing, training, sales and marketing, Facilitated necessary internal and external meetings, Prepared status reports to ensure project tasks and sales goals were completed accordingly, Active in annual forecasting and individual/hotel market plan development, Prepared budgets, marketing plans, and monthly financial reports, Developed significant business relationship with area's largest employer, Achieved highest ever reported occupancy during off season, Managed a full service hotel with 202 rooms, restaurant and banquet, Planned daily operations and managed staff of up to 120 employees, Consistently meet and exceed revenue targets, Managed budget, payroll and capital investments in the property, Increased overall Quality Assurance and Guest Satisfaction results, Oversee employees to ensure quality services, Researched and selected new products and inventory. But there are also behind-the-scenes jobs that include positions in sales, marketing, and accounting. This way, you can position yourself in the best way to get hired. Store Manager Job Description The Store Manager plans and directs the day-to-day operations of the store. Hotel sales managers are responsible for generating revenue for hotel management. When listing skills on your hotel sales manager resume, remember always to be honest about your level of ability. Greet and register guests in a 200+ room hotel using a Point of Sale (POS) Terminal, memorizing faces and names to ensure personalized service throughout guest stays; The bottom description gives the hiring manager a much clearer picture of the scope of your abilities, and also emphasizes your attention to detail. Maintain high store standards and conditions and foster a positive environment. Responsible for all financial aspects of business; maintaining inventories, purchasing for all outlets of hotel, forecasting and budgeting daily revenues and expenses. Arranging and maintaining seasonal and special facilities for customer. Manage all aspects of a 406-room hotel including 120 employees and 7 department heads. Director of Hotel Sales, June 2003 – December 2010 Look Hotel – New Cityland, CA. Hotel General Manager Job Description for Resume. Start a free Workable trial and post your ad on the most popular job … The sales manager job role. Be a seasoned hotel sales professional with experience selling high impact in-house meetings and room blocks preferably experience in Luxury Products. General Manager Hyatt Place Philadelphia/King of Prussia – King of Prussia, PA. Mention your professional certifications, membership in professional organizations, and conferences you attended. That's an additional 19,000 sales manager positions! Sales Manager Resume Sample . To make a resume for the job of a hotel sales executive, it is important to include a section in your resume that highlights experiences you have had working in the role. Develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. Facilitated yield meetings to maximize ADR and profitability, including identification of group business. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular hotel sales manager position you're applying to. This will help make the resume stronger as employers can see you have the necessary experience to do the job … A short, two- to three-sentence introduction will help your applicants get … Sales Manager Resume example Complete guide Create a Perfect Resume in 5 minutes using our Resume Examples & Templates. San Francisco, CA . Hotel sales manager resume that shows how a job applicant will successfully run a profitable hotel. Create a Resume in Minutes with Professional Resume Templates. Calculate and quote prices within guidelines for same, Two years previous hotel sales experience in a 4-5 star hotel/resort required or 3 to 5 years of sales experience, BS/BA or 1+ years of PSAV or equivalent experience required, Analytical skill potential in the area of hotel revenue management to analyze business trends, Attend weekly sales departmental meetings and other scheduled meetings to support business operations (tentative review, group pick up), Conduct site visits with potential customers, Maintain a healthy pipeline at all times that ensures achievement of established revenue targets, Ensure all known opportunities are in CRM and completely accurate and updated at all times, Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented, Proficient in PC software (Stratus, Windows, Excel, MS Word, Daylight and Microsoft Exchange), Regular scheduled hours: Work Days: Varied Hours: Varied, Highly proficient in Microsoft Office suite with an emphasis in Excel, Achievement of quarterly individual financial sales targets, This is B2B sales so candidates need to visit corporate property to generate revenue if required, Lead generation through (Corporate / Travel Agencies) to show strength and quality of service delivery, Achieved targets on monthly as well as quarterly basis, Communicate RoomIt’s unique value proposition within the marketplace to drive awareness of our brand and build relationships for the long term, Work with your domestic and regional counterparts to develop sales strategies that further our commitment to best practices and global collaboration, Works collaboratively with above property sales channels to ensure sales efforts are coordinated, complementary and not duplicative, Proactively manages and develops assigned account portfolio to achieve targets, Proactively identifies, qualifies and solicits new business opportunities to achieve personal and hotel revenue goals, Maintains awareness of the local market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. Maxine Curry Dayjob Limited The Big Peg 120 Vyse Street Birmingham B18 6NF England T: 0044 121 638 0026 E: email@example.com Responsible for property from take-over through receivership and foreclosure. Improved employee retention through implementation of departmental training, employee recognition and incentive programs that resulted in a turnover rate of 4.5 % over four years. To write great resume for hotel sales manager job, your resume must include: Your contact information; Work experience; Education; Skill listing How to write job descriptions for your resume, use keywords, list skills, quantify your accomplishments and prioritize information. Sales managers lead a sales team by providing guidance, training and mentorship, setting sales quotas and goals, creating sales plans, analyzing data, assigning sales territories and building their team. Common work activities listed on Hotel General Manager example resumes are handling budgets, recruiting and training staff, resolving guest complaints, and enforcing safety standards. Use the sales manager job description sample template below will help start looking for a great hire in this role today. Responsible for making sales calls and conducting daily sales strategy meetings to drive occupancy and revenue. Individuals searching for Hotel Sales Manager: Job Description, Requirements and Career Overview found the following resources, articles, links, and information helpful. SMERF Group Sales Manager July 2008 to Current Hilton Houston NASA Clear Lake SMERF － Houston, Texas. Improved team member satisfaction scores in all hotel operational areas by 30 percent. Maintain communication and rapport with guests to ensure the utmost quality customer satisfaction, Excellent business communication skills, including Public Speaking, and negotiation/interpretation skill of contract including the ability to close deals, Develop and sustain productive Guest and Team Member relationships, Train, mentor, and develop team and to manage the performance of others effectively, Soft Skills: Good verbal and written communication skills, time management and delegation skills, organization skills, can-do attitude, sense of urgency, and strong work ethic, Proven customer service skills, experience building strategic relationships and lead generation, Excellent written and oral communication skills; outgoing and self-motivating/driven style with the ability to flex style to meet client and team needs, Excellent computer skills including all MS Office applications, Strong written and verbal communication skills #LI-ES1, Strong written and verbal communication skills#LI-ES1, Excellent organization skills and ability to manage multiple project, An experience in successfully selling within a B2B environment is required, Sales or operation experience in hospitality, event planning and/or live show environment, Strong public speaking presence to deliver presentations, Two+ (2) years of hotel sales department, entertainment, advertising or special event experience, Experience with exposure to office procedures, function room set ups, and guestroom blocks desired, Experience building effective presentations using PowerPoint and other forms of media, Experience and knowledge of hotel sales and distribution and/or global travel management a strong asset, Hotel sales experience with a strong background in hotel package sales of similar scope, Effectively develops relationships within community to strengthen and expand customer base for sales opportunities, Work directly with the Director of Hotel Sales to effectively cultivate identified Top 50 Accounts, Effectively collaborate with vendors and other departments/divisions of the company to capture and service events, Maintain membership and actively participate in NJ, Philadelphia and New York Chapters of MPI, Prospect to new accounts to generate new revenue opportunities for hotel (expectation is 15 prospect calls per week), Solicits FIT bookings via approved travel agencies, Provides sales, services and coordination of travel agent events with Hotel, Catering, Casino and other related departments to facilitate needs and prevent conflicts in scheduling, Develops and institutes strategies to ensure the capture of a significant amount of travel agent bookings into Springfield, Meets or exceeds room revenue and food and beverage quotas with small group bookings, Develops and maintains a travel agent database to send promotional information via e-mail and direct mail, Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.psav.com, venue booking system, or other sources as assigned, Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience, Assists in hiring, training, motivating, evaluating and supervising sales staff to ensure proper staffing and that employees receive adequate guidance and resources to perform job responsibilities in accordance with department objectives, Works with department managers in planning for property promotions and special events reservations to ensure most strategic room blocks and facilitation of service to guests, Writes contracts and proposals following solicitation of customers to formally document oral agreements and terms; presents to Director of Sales, Excellent knowledge of MS Office Suite and PowerPoint, Experience in Audio Visual Technical sales, Event Production, Meetings and Conventions sales, Hospitality or other related industry is required, Contracting with major corporate house of the city to generate room nights by maintaining, Working knowledge of audio visual equipment in a live show environment, Meeting required goals and expectations from Sales Department, Preparing required reports to understand the trend of business in the market, See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely, Able to interface with all client levels, including establishing executive level relationships, Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events, General knowledge of catering management and banquet operations, function space configurations, room set-ups and maximizing space, Maintain a professional image and enthusiastic demeanor at all times, especially when traveling on business, Financial analysis and business forecasting experiece, Sell hotel rooms groups, catering services, and banquet facilities through direct client contact to maximize total rooms revenues and profits, Confirm in writing to the client all requirements via sales contract. Devised and planned all capital expenditures, annual budgets and forecasts; oversaw all volume and profit objectives, P&L, operational strategies and programs. Hotel Sales Manager role is responsible for software, business, events, travel, architecture, procurement, database, messaging, access, organization. Oversee collaborative efforts with various brands’ National Sales Managers and ensure that hotels are executing brand sales strategies, Source/prospect and cultivate new leads regularly via phone, face-to-face meetings on and off site, trade show and other networking opportunities, Nurtures client relationship continuously, Books new and repeat business in line with property standards and goals, Attend industry and client related functions in order to keep current on industry trends and to maintain close client contact, Maintain constant verbal and written communication with clients, and internal processes, Maximize existing accounts and new relationships to achieve or exceed sales goals, Work closely in synergy with other departments in hotel, Maintain and use trace system and adhere to CI/TY(Marriott booking system) policies, Work with the Convention Bureau’s and Sports Council offices in our markets to ensure they are comfortable and content with how we are operating in their city, Differentiate Oracle Hospitality solutions from competitors through understanding of customer’s needs and tailoring the right solution, Adhere to company standards, policy and procedure, Adhere to all Guest service standards for the position. In overall charge of daily operations of all departments, from the laundry service all the way through to … A short, two- to three-sentence introduction will help your applicants get … Over three years in the hospitality industry. It’s the one thing the recruiter really cares about and pays the most attention to. Overall accountability for forecasting, budget and revenues of 498 room hotel with 3 food and beverage outlets and over 72,000 square feet of event space, Developed a profitable 92 room full service historic resort from an under producing asset, Oversaw new hotel construction and grand opening, Responsible for developing operating budgets, checks and controls hotel expenses, prepare reports, approves requisitions for all departments, responsible for all revenue and accounts receivable, bank deposits and cash on site. Responded to all guest requests,problems,complaints and accidents presented at the front desk in an attentive,courteous and condition efficient manner.Ensure standards are met through daily inspections of cleanliness, sanitation,compliance and customer service. Management of over 400 line level employees, Implemented Associate Survey increasing morale and reducing turnover by 35% in first 6 months of employment. Evaluated and re-negotiated all vendor services contracts, resulting in a 20% annual savings while maintaining quality. Establish, put in place and train the staff on new systems and procedures. Personally and successfully handled all arrangements for high profile guests that earned publicity for the club. Hotel Sales Manager role is responsible for software, business, events, travel, architecture, procurement, database, messaging, access, organization. Hiring Sales Manager job description Post this Sales Manager job description job ad to 18+ free job boards with one submission. A hotel general manager is responsible for planning, directing, and coordinating the various activities that a hospitality establishment must perform to successfully provide lodging and accommodations to travelers. We will show you how to keep it on point. Since the success of one event might determine repeat business or a word-of-mouth recommendation, sales managers are usually willing to help with every aspect of the event. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. Responsibilities include managing all financial activity for a 60 room hotel with annual sales of 2.5 million. It’s actually very simple. Assess asset for immediate needs and risk factors. Completely restructured the entire operations team, and all sales and marketing processes. Sales Manager [Intro Paragraph] If you start your sales manager job description with a marketing summary of your company and your business, you will create interest for potential candidates. Overseeing the daily functions and setting expectations for engineering, housekeeping, food service and front desk departments and managing 22 employees. Created a way to follow the latest conference sales trends and develop effective sales methods. Coordinates the prompt, courteous and efficient "delivery" of those products to satisfy the customer’s service needs and to maximize the hotel’s profits, Prepare proposals and contracts to advise potential customers primarily of guest rooms, but also meeting space and/or banquet date, space, and rate availability. © 2020 Job Hero Limited. Apply to Hotel Manager, Catering Manager, Regional Sales Manager and more! Interviewing and hiring capable and hardworking staff. The functions of the role that are highlighted in the work description are the typical duties and responsibilities of the position that you would have actually carried out working as a sales executive in a hotel. Producing annual budgets for Hotel operations, including revenue and expenses. Other duties performed by these experienced professionals are reporting to senior management, solving customer complaints, and recruiting employees. In overall charge of daily operations of all departments, from the laundry service all the way through to … Hotel General Managers oversee daily operations in hospitality establishments and ensure that customer satisfaction levels are high. Food services jobs also abound in the hospitality industry, including wait staff and food preparation jobs. right; Area Sales Manager. It’s actually very simple. Increased revenues 43% from $4.3M to $6.2M through strategic planning. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree. Resume Template for Hotel Group Sales Manager Janelle White Professional Summary Highly motivated Hotel Group Sales Manager with experience in both large resort and small boutique hotel operations. Commis III Job Description Commis I Job Description / Range Chef Job Description Housekeeping Night Supervisor / Shift Leader - Job Description Executive Secretary to Hotel General Manager - Job Description 39 Duties and Responsibility of Banquet Chef | Catering Chef Common work activities listed on Hotel General Manager example resumes are handling budgets, recruiting and training staff, resolving … Maximized revenues by increasing the average daily rate (ADR) through Internet based third-party wholesalers. 225 Hotel Sales Manager jobs available on Indeed.com. Resume Template for Hotel Group Sales Manager Janelle White Professional Summary Highly motivated Hotel Group Sales Manager with experience in both large resort and small boutique hotel operations. This section, however, is not just a list of your previous hotel sales manager responsibilities. Activities include sales calls, entertainment, FAM trips, trade shows, site inspections etc, Demonstrate exemplified customer service and creates a positive example for customer relations, Keeping a high volume of outbound telemarketing (expectation is 30 per day), Hosts prospective clients visiting the hotel, to include customer entertainment such as dining in hotel restaurants and accompanying to shows, Provides ongoing evaluation and account analysis on a monthly basis while tracking top producing agencies, Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing PSAV’s sales process and methodology, Develop accounts by making presentations to decision makers including travel within specified territory and identified tradeshows as needed, Cultivate Top Accounts through engaging relationships via multiple contacts, travel, presentations and prospecting, Responsible for keeping information up to date for the following reports that are distributed to the Director of Hotel Sales, Formulates GDS advertising plan on a quarterly basis to ensure proper messaging, Develops marketing suggestions to maximize occupancy and average rate during low seasonal periods, Coordinate with Catering and/or other hotel departments to ensure delivery of hotel's promised services, Maintains thorough knowledge of competitor’s products and pricing, Works with Corporate Advertising on development and content for travel agent newsletter, education program, and agent incentives, Understand event cost structure and incorporates this into solution designs according to established profitability guidelines, Provides feedback and support to individuals and/or managers to continuously improve sales performance, Makes suggestions based on guest satisfaction and customer feedback as a component of department meetings with a focus on continuous improvement, Activate and communicate Marriott Rewards program to drive guest loyalty, Understands the impact of department’s operation on the overall financial goals; educates staff on details as appropriate, Achieve Rooms Revenue and Food and Beverage Revenue Goals on a monthly basis, Solicit, negotiate and book new and repeat business through various efforts including prospecting, site tours, sales blitzes, prompt and competent follow-up on leads/referrals, use of reader board analysis, and networking in order to maximize room revenue to meet and/or exceed sales and revenue goals, Creates awareness and actively sells and solicits all goods and services through attendance at trade shows and other industry functions, Cooperates with others in matters of mutual concern and interacts with all departments to ensure consistency on all projects, Communicate a clear sense of strategic direction and goals for assigned territories/markets, Keep up on industry trends and seeks creative ways to infiltrate markets/accounts. Front Desk Managers are mainly responsible for training and supervising office staff, and most resume samples describe duties such as handling payrolls in the department, ensuring a high quality of services, monitoring employees and budgeting, among others. Created and established a training program to enhance employee knowledge of best practices, while effectively managing staff and career development objectives. Their job description involves meeting with clients and coordinate business deals that seek to promote the hotel and its services. Luckily, if you're a sales professional looking for a new job in the near future, the U.S. Bureau of Labor Statistics predicts sales manager positions to grow 5 percent between now and 2024. A hotel sales manager's job is not done after securing the sale. Spearheaded the sales and marketing as well as the yield strategies for the property which saw topline revenue growth by 9%. Delegates work responsibilities in order to best utilize all personnel, Reviews all significant items with the Regional Manager and other home office executives for information purposes, policy decisions, or assistance requests, Obtains current, competitive rate information on daily and weekly basis and make rate strategy accordingly, Inspects the property and implements action to ensure the safety of all staff and guests from, To render assistance to the GM during all the Hotel operations (multitasking), Translating, and keeping all the correspondence (incoming, outgoing, minutes of weekly meeting), Making appointments, interpretation (if needed) and keeping the GM's schedule, Ensure compliance of corporate procedures and standards. The Assistant Sales Manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. Initiate verbal and written communication inclusive of Sales Agreements, Proposals, and Email Communication Negotiate pricing / terms and conditions of products, labor and services, service agreements to generate maximum revenue for the hotel Aggressively prospect and solicit hotel for … Apply to Sales Manager, Hotel Manager, Event Manager and more! Increased Room and Food & Beverage revenues by 30% over the previous year through the development of new strategies and effective management of programs. Well-Written Job Description. See our sample Hotel General Manager Cover Letter. Job analysts estimate demand for sales managers will increase by 5% annually for the next 10 years.If you want to be hired in this well-paying job, read our Sales Manager resume sample. Provided leadership and stability to a once struggling 129 room select service hotel. By reviewing job description examples, you'll be able to identify what technical and soft skills , credentials and work experience matter most to an employer in your target field. Guide the recruiter to the conclusion that you are the best candidate for the hotel general manager job. Corporate Sales Manager Resume Examples Corporate Sales Managers are responsible for increasing company revenues and attaining sales targets. A job search can be taxing no matter which industry you're in. Developed and launched entirely new menus for the restaurant, room service, and catering; developed outside catering menus for multiple local corporate offices. Established internship/mentoring program in three local high schools, allowing selected students the opportunity to experience practices of the hotel hospitality industry. 189 Leisure Sales Manager jobs available on Indeed.com. In order to ensure your professional resume will support your goals, use this sales manager job description to inform what you should highlight on your resume. These experienced hospitality professionals have duties like recruiting employees, managing budgets, solving customer complaints, ensuring safety standards are enforced, assessing guest satisfaction, and developing marketing strategies. Secured new business and expanded the client base by planning and executing dynamic marketing and advertising campaigns with trade papers, local newspapers, and the Chamber of Commerce. Assistant Sales Manager Job Description Template We are looking to employ a highly driven Assistant Sales Manager to assist the Sales Manager with the day-to-day running of our store. Senior Sales Manager, 01/2008 to 01/2014 MARRIOTT HOTEL April – WASHINGTON DC. Job Overview Working alongside the Four Points hotel General Manager, the Boston’s General Manager will be responsible for hiring, training… of the restaurant General Manager. Many sales assistants also participate in the sales of a company. 764 Hotel Sales jobs available on Indeed.com. All these prove you’re serious about professional development. Sales managers must sit back and make analysis of the big picture before making … Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. Sample template below will help start looking for a 60 room hotel with annual sales of a 406-room hotel 120... Just list your Ph.D and then add your accomplishments renovation and PIP our General Manager in preparation of forecasts reports... Examples Corporate sales Manager is all about achieving goals, leading a sales team and managing employees... A combined 377 guest rooms hiring of all hotel operational areas by 30.! 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